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Why Most Massage Therapists Don’t Take Injury Insurance

Jun 6, 2025 | Injury and Insurance

Why Most Massage Therapists Don’t Take Injury Insurance

If you’ve been injured in a car accident or at work, you may have been prescribed massage therapy by a doctor—and you might be running into a frustrating roadblock:
Finding a massage therapist who actually accepts your type of insurance.

At Body Well, we specialize in exactly this niche. We’re among the very few therapeutic massage providers in the U.S. who are able to offer in-home or clinic-based massage services paid through Workers’ Compensation or automobile injury (PIP/no-fault) insurance.

But why is it so difficult to find someone else who can help?


Most Massage Therapists Can’t Accept These Types of Insurance

Unlike chiropractors or physical therapists, massage therapists typically work independently and aren’t part of large billing networks. And there are real challenges when it comes to accepting Workers’ Comp or auto injury claims:

1. The Paperwork Is Overwhelming

Insurance billing in these cases isn’t easy. It requires knowing specific codes, staying on top of authorization requirements, and handling a lot of communication with adjusters and case managers. Many massage therapists simply aren’t trained—or willing—to take this on.

2. The Process Is Unreliable and Time-Consuming

Even when therapists try to submit claims, delays and denials are common. Miscommunications and errors can lead to weeks or months of delay, or no payment at all. Most therapists can’t afford to spend hours tracking down payments with no guarantee of success.

3. Cash Flow Becomes a Serious Problem

When therapists aren’t paid for 6–8 weeks or more, it causes real strain—especially if they’re providing multiple sessions a week. With no predictable income stream, many choose to avoid this kind of work altogether, even if it means turning away clients who need it.


Why Body Well Is the Solution

We’ve spent years building the knowledge, systems, and support team needed to successfully handle Workers’ Compensation and auto injury insurance cases—so you don’t have to waste time calling around or hoping someone says yes.

  • We know how to work with insurance adjusters and attorneys
  • We understand the paperwork, billing codes, and documentation needed
  • We provide mobile, in-home massage therapy—so you can heal in comfort
  • We handle the administrative burden so you can focus on getting better

If your doctor has prescribed massage therapy and you’re covered by Workers’ Comp or auto injury insurance, there’s no need to keep searching.

Contact Body Well today at 888-929-WELL or complete our contact form. We’ll walk you through the process and help get your healing started.

Since 2005, Body Well has made scheduling a high-quality traveling Licensed Massage Therapist simple and stress free! Our hand-picked Body Well Certified Therapists® travel to your home, hotel, office or event 7 days a week, morning noon and night. Body Well Therapy mobile massage is A+ rated and actively accredited by the Better Business Bureau. We have been featured in Univision, The Miami Herald and NBS.

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Learn more about what Bodywell and mobile massage therapy can do for you from our founder, Dan Melmed.